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Important information for:

  • your clients who hold super policies
  • your clients who hold insurance policies owned through a super fund

Recent changes to super legislation mean if TOWER does not hold a TFN for your client they:

  • could pay extra tax on employer and salary sacrifice (i.e: pre-tax) contributions
    That's 31.5% on top of the current 15% rate
  • will not be able to make personal (i.e: after tax) contributions
  • will not be able to make spouse contributions
  • may miss out on the Government Co-contribution payment if they are eligible
  • could lose their insurance cover as contributions may not be enough to cover premium amounts due to the extra tax applied or if personal contributions are used to fund insurance premiums (for insurance through a superannuation)
These outcomes could result in reducing your client's retirement savings and/or could cause your client's insurance cover to lapse.

How to advise TOWER of your client's TFN

Simply have your client's full name, policy number and TFN handy and contact us using one of the options below

Need Help?

For TOWERnet support please call 1800 815 530 or email us today.

Branch Numbers

NSW / ACT (02) 9448 9000
VIC / TAS (03) 9823 2100
QLD (07) 3243 1200
SA / NT (08) 8113 8300
WA (08) 9429 8860
Product Contact Phone Contact Email Free fax
ARC Master Trust 1800 101 014 arcmt@toweraustralia.com.au 1800 817 340
Corporate Super 1800 812 922 corporate.super@toweraustralia.com.au 1800 817 340
Personal Super 1800 286 937 classicalterations@toweraustralia.com.au 1800 817 340
Insurance under Super 1800 286 937 risk.alterations@toweraustralia.com.au 1800 817 340

You can download a TFN form here

How your clients can advise TOWER of their TFN

Email: myTFN@toweraustralia.com.au
Fax: complete a TFN form and send to Free Fax 1800 817 340
Mail: complete a TFN form and send it to Reply Paid PO Box 142 Milsons Point NSW 1565
Phone: using the contact phone details as above, ensuring they have their member number and TFN handy

The information on this website is for Australian residents only and is subject to change. It is general information and does not take into account your financial objectives, circumstances or needs. You should not rely solely on this information to make a decision. TOWER strongly recommends that you read the relevant Product Disclosure Statement (available from TOWER) and you seek professional advice based on your personal requirements before deciding whether the product or service is suitable for you. To the extent permissible by law, TOWER specifically disclaims any liability that may arise for any direct, indirect, incidental, consequential or special damages that may arise from the access to or use of this website. No liability is accepted by TOWER for errors and omissions or for loss or damage suffered as a result of reliance on any information or document available on this website.

© TOWER Australia Limited ABN 70 050 109 450, AFSL 237848