News

TOWER continues to improve customer letters

TOWER continues to review and improve the letters we send to our new and existing customers, your clients.

From 19 June 2009, customers with products such as TOWER Protection Policy, Personal Superannuation Plan and Superannuation Roll-Over Master Plan will start receiving new Anniversary, Premium Payment, Dishonour, Overdue and Lapse or Investment Status Change letters (and their accompanying forms).

These new look letters are easier to read and introduce a consistent style and message.
Click here for a sample of a new look letter.

If you have any feedback about our new-look correspondence, please email us.

More updates to Your Business Online
In addition to the TOWER Protection Policy Interim Cover and Welcome letters, we are also providing advisers access to these new letters (for the products stated only) via 'Your Business Online'.

The process of issuing and accessing Adviser Reports relating to these new letters remains unchanged.

If you have any questions or want to find out more about our improvements to client correspondence or changes to Your Business Online, please call our Adviser Service Team on 1800 286 937.

The information on this website is for Australian residents only and is subject to change. It is general information and does not take into account your financial objectives, circumstances or needs. You should not rely solely on this information to make a decision. TOWER strongly recommends that you read the relevant Product Disclosure Statement (available from TOWER) and you seek professional advice based on your personal requirements before deciding whether the product or service is suitable for you. To the extent permissible by law, TOWER specifically disclaims any liability that may arise for any direct, indirect, incidental, consequential or special damages that may arise from the access to or use of this website. No liability is accepted by TOWER for errors and omissions or for loss or damage suffered as a result of reliance on any information or document available on this website.